To turn off Find My, open Settings, tap your name, tap Find My, then Find My iPhone, and switch it off with your Apple Account password. Signing out of your Apple Account does the same thing. With Find My off, Activation Lock is removed and the iPhone can be sold.
Why do buyers require Find My to be off?
Activation Lock ties the phone to your Apple Account. A locked phone cannot be reset for a new owner, so no legitimate buyer can resell it. That is why iCloud-locked iPhones must be unlocked by their owner first.
How do I turn it off on the iPhone?
- Open Settings and tap your name.
- Tap Find My, then Find My iPhone.
- Turn it off and enter your Apple Account password.
How do I turn it off remotely?
- Go to icloud.com/find and sign in.
- Choose the iPhone under All Devices.
- Select Remove This Device.
What if I forgot my Apple Account password?
Reset it at iforgot.apple.com using your trusted phone number or email. If you cannot recover the account, Apple may help with proof of purchase.
How can I check that Activation Lock is really off?
| Check | What you should see |
|---|---|
| Settings after signing out | "Sign in to your iPhone" at the top |
| After erasing | The Hello screen with no Activation Lock prompt |
| icloud.com/find | The phone no longer listed |
Next, finish the preparation checklist and get a free quote.
