How to Ship Your iPhone When You Sell It
Sell iPhone by mail with a free prepaid label. Prepare it in ten minutes, pack it in five and drop it with the carrier. These instructions keep your data private and your phone safe in transit.

How do I prepare my iPhone before I sell and ship it?
Do these six things before the iPhone goes in the box.
1. Back it up
Make an iCloud or computer backup so nothing is lost.
2. Unpair your Apple Watch
Open the Watch app and unpair it so the watch stays usable.
3. Sign out of your Apple Account
Settings > [your name] > Sign Out. This turns off Find My and Activation Lock.
4. Erase the iPhone
Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
5. Remove SIM and eSIM
Pop out the SIM tray or delete the eSIM during erase.
6. Note the battery level
Charge to about 50% so testing can start on arrival.

How should I pack my iPhone to ship?
- 1Wrap it. Two layers of bubble wrap, or a soft cloth inside a padded mailer.
- 2Box it. A small sturdy box with at least 2 inches of padding on all sides.
- 3Shake test. Close the box and shake gently. If anything moves, add padding.
- 4Label it. Tape the prepaid label flat on top and cover old barcodes.
- 5Drop it off. Hand it to the carrier and keep the receipt.
Shipping a cracked iPhone you sell
Cover cracked glass with clear packing tape before wrapping so no shards move. Never send a phone with a swollen battery.
Sell several iPhones in one box
Wrap each phone on its own and keep screens facing away from each other.
What happens after I ship the iPhone I sold?
You get an email at each step, and you can follow it on the tracking page.
- DeliveredWe confirm arrival by email.
- TestedModel, storage, IMEI, function and condition are checked within 1 to 2 business days of arrival.
- ConfirmedIf everything matches, the offer stands. If not, you get a revised offer to accept or decline.
- PaidPayment goes out within 1 to 2 business days of your iPhone passing testing by PayPal, Zelle or Bank transfer (ACH).
Shipping questions when you sell an iPhone
Is shipping free when I sell my iPhone?
Yes. Every accepted quote gets a free prepaid, tracked shipping label by email. You never pay postage, and the package is tracked from drop-off to delivery. Once you accept, a prepaid tracked label arrives by email, so the iPhone ships from anywhere in the U.S. at no cost to you.
Do I need the original box to ship my iPhone?
No. Any small, sturdy box works. What matters is that the iPhone cannot move inside it and has padding on every side. The label reaches your inbox minutes after you accept, and tracking shows when the iPhone is delivered. Pad the iPhone on every side in a sturdy box; we email you the moment it arrives.
Can I ship several iPhones in one box?
Yes, if they were added to the same quote. Wrap each phone separately so the screens never touch, and the label covers the whole box. The label reaches your inbox minutes after you accept, and tracking shows when the iPhone is delivered. Pad the iPhone on every side in a sturdy box; we email you the moment it arrives.
Is my iPhone insured while it ships?
The prepaid label is tracked, and a package lost by the carrier is handled with the carrier on your behalf. Keep your drop-off receipt until you are paid. Once you accept, a prepaid tracked label arrives by email, so the iPhone ships from anywhere in the U.S. at no cost to you.
How long does shipping take?
Most packages arrive within two to five business days by ground. We email you when it arrives and again when testing is done. Once you accept, a prepaid tracked label arrives by email, so the Apple device ships from anywhere in the U.S. at no cost to you. A small sturdy box, padding on all sides and the label taped flat on top is all it takes. Keep the drop-off receipt until we confirm delivery.
Should I remove my SIM card and case?
Yes. Take out the SIM (or delete the eSIM), remove the case and screen protector, and keep chargers unless you added them to the quote. To sell an Apple device here: get a free quote, ship it with the prepaid label, and get paid when testing confirms the condition. There are no fees, no meetups and no haggling, and the offer reflects your exact model, storage and condition.
Ready to sell your iPhone?
A free quote takes about a minute and commits you to nothing.